Many companies
use a contact manager like act or goldmine to keep track of their
prospects and clients. Although these products have their
benefits most come short of providing the necessary tools for
efficient sales functions. Not just a contact manager, ADVANTAGE
Salesware is an effective system for you to get organized with tools
to automate your sales functions, close more deals, retain
customers, build new relationships and tip the scales for a
competitive ADVANTAGE.
Here is a summary of the benefits you will find
in ADVANTAGE
Salesware.
Build Relationships: You can manage
both main and sub contacts at a particular company with
ADVANTAGE. You deal with more than one person at one
organization most if not all the time. You may initially deal
with purchasing then work with someone in accounting later and you
may need to know who the company president is at some time.
ADVANTAGE will organize all the contacts together for easy follow
up.
Also built in is
lots of user definable fields and screens. Some systems will
allow to enter a few user definable fields here and there but
ADVANTAGE gives you 6 whole contact screens besides the primary
contact page to set up user defined fields. Why should you
settle for a generic solution when you can maximize your use of
ADVANTAGE by customizing it to how you do business.
Also important
is that you need an efficient system to recall not just name and
phone numbers but documents, literature and phone
conversation. ADVANTAGE keeps all the history in the database
and in external links, so you have drill down functionality to
review correspondence, conversations, email, price quotes and
more.
Team Work: To work efficiently we
need the help of others. With ADVANTAGE multi user
functionality is just the beginning. Team work is maximized with
built in messaging, user groups, group scheduling, and
security. Also the data synchronization feature lets sales
peoples laptops update the main database and your people in the
field can get their hot leads. Sales managers will love the
feed back, because they will have be able to review sales people
functions and forecasts. With a simple contact manager you do
not have any security to manage territories or a way to insure that
your client records are not exported to your competition.
ADVANTAGE comes with multi tier security and user
groups.
Automation: ADVANTAGE automates and
makes easy functions out of literature fulfillment, follow up calls,
task management, price lists, forecasts, sales analysis and
quotations. For instance, a sales rep can click the icon menu
button for calls and get an automatic list of all calls scheduled
today, and with another click have the computer dial the
phone. Giving more time for sales people to close deals and be
with customers will result from automating day to day
functions.
Communication: Internal to
ADVANTAGE is an online messaging system for staff to communicate to
each other. Each staff member has an in and out box.
Send messages in batches and inform others about critical meetings
or tasks without setting up an intranet server. You can also
direct and create email from ADVANTAGE and broadcast email to
several hundred or more customers or prospects from ADVANTAGE.
Mail merge with specific targets are a snap. You can build
selection criteria for mailing labels as well as form letters and
broadcast email. Also you can get an address map of your
client with a click of a button so you can find their office when on
the road.
Share Knowledge: One of the
most important keys to a successful sales person is product
knowledge. With the ADVANTAGE Electronic Catalog you can store
all your products and services you sell with multiple pricing points
as well support documents. You can scan brochures and pictures
of items into the system. In essence you are creating a
marketing encyclopedia of information that you can use when dealing
with prospects. With scripts that are tied in with campaigns
you can generate step by step processes for your reps to use when
following up or trying to close a deal as
well.
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